Built for wellness centers
Marketing for wellness centers
Membership businesses fail slowly. Nobody cancels — they just come less, then not at all, and the cancellation arrives months after the relationship actually ended.
- Member rhythm
- Weekly
- Typical session
- $95
- When to reach out
- 4 wks
AmaraStudio AStudio B
A wellness center morning in Soloona — real services, typical LA rates.
What actually goes wrong
The billing system says the membership is active. The truth is the member hasn't attended in seven weeks and will cancel at renewal. By then it's too late to do anything about it.
None of this is a failing of your booking software. It was built to take appointments, and it does that well. It was never built to tell you who stopped making them.
- Spot members whose attendance has dropped off well before the renewal date.
- Reach them while re-engaging is still realistic.
- See the value sitting in the members who have gone quiet, as a figure rather than a hunch.
The clock you are actually running on
- Week 0 Member visits
- Week 2 Attendance slipping
- Week 4 We text — before the cancel email
- Week 8 Membership cancelled
Works with
Vagaro, Boulevard, Square
Or import your client list from any spreadsheet export.
The move that pays
A quiet member is a cancelled member
Recurring revenue hides the problem: they're still paying, so nothing looks wrong — right up until the cancellation. Attendance drops weeks before the money does, and that gap is where you save it.
See how the automation worksToday · Soloona
Hi Dana, we've missed you this month — your membership includes 4 more sessions. Book one here: soloona.app/b/juniper
Delivered
Drafted for you. Nothing sends until a person presses send.
Move the sliders to your own numbers
This is the part nobody wants to look at. The figures start where a typical wellness center sits.
If a quarter of your clients drift away over a year — the figure we use as a working assumption, not an industry statistic — that is
walking out of the door — clients who simply stopped coming, without ever cancelling anything.
Win back just 1 in 5 $19,000
Soloona, per year $1,788
That is 11× what the software costs.
Included, not extra
A real website for your wellness center
Not a template in a brochure — a complete, working site with your services, your team and online booking wired into the same calendar the front desk uses. Set up with you as a separate one-off; ask us for a quote.
Browse all sixteen designs
What matters most for wellness centers
Win-Back Campaigns
Set a rule once — say, anyone who hasn't been in for 90 days and has visited at least twice — and Soloona finds them for you. A send cap on every run means one rule can never blast your whole book.
Client Insights
Every client, when they last came in, how often they come, and what they spend. Soloona works out each client's own visit rhythm, so it can tell you who is overdue by their standard rather than by a number you guessed.
Reporting
Review requests sent and clicked, clients overdue and the value sitting in them, takings by day, and stock that needs reordering. Export any of it to CSV, PDF or Word. Numbers you can act on, not a vanity dashboard.
See it on your own client list
Send an export from whatever you use now. We’ll load it and show you exactly who is past 40 days — then you decide. No migration, nothing to move, no card.